Question 1

Are the plaques weatherproof?

Accepted Answer

Yes, our plaques are designed to withstand Irish weather, from rain to sunlight. We use weather-resistant materials and protective finishes to ensure the inscriptions remain legible over time.

Question 2

Do you deliver across Ireland?

Accepted Answer

Yes, we offer nationwide delivery throughout Ireland, ensuring your plaque reaches you safely. Delivery options and timelines are provided at checkout.

Question 3

Can I customize the plaque design?

Accepted Answer

Yes, we offer personalized engravings, including names, dates, inscriptions, and even symbols or artwork. We can also assist with layout suggestions to create a plaque that honours your loved one’s memory beautifully.

Question 4

Can I see a proof of the design before it’s finalised?

Accepted Answer

Certainly! We provide a design proof for your approval before beginning engraving. This ensures everything is correct and meets your expectations.

Question 5

How long does it take to create and deliver a custom memorial plaque?

Accepted Answer

Typically, it takes 2-3 weeks to create and deliver a customized plaque. We will keep you updated on the progress and inform you as soon as it’s ready for dispatch. If you need the plaque urgently, please let us know, and we’ll do our best to accommodate your request.

Question 6

What payment methods do you accept?

Accepted Answer

We accept major credit cards, PayPal, and bank transfers. If you need assistance with payment options, please contact us.

Question 7

How do I place an order?

Accepted Answer

We have a simple 3-step ordering process:
1- Choose your favourite plaque design;
2- Choose a colour, personalise with your message and finally upload your image;
3- Pay securely via PayPal or Credit Card on our checkout page.

Question 8

What materials are your memorial plaques made from?

Accepted Answer

Our memorial plaques are crafted from high-quality, durable materials, including granite, marble, and stainless steel. Each material is chosen for its weather resistance and suitability for outdoor memorials, ensuring long-lasting beauty.

Question 9

How do I choose the right size for my plaque?

Accepted Answer

We offer a range of sizes suitable for different locations, whether a headstone, wall, or garden setting. If you’re unsure which size to choose, feel free to contact us for guidance based on your specific needs.

Question 10

What is your returns policy?

Accepted Answer

Due to the custom nature of our products, we cannot accept returns on personalised plaques. However, if there is an error on our part, we will correct it promptly at no additional cost.

Question 11

Can I order a plaque if I’m based outside of Ireland?

Accepted Answer

Yes, we accept international orders. Please contact us for delivery options and costs to your location.

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